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Frequently Asked Tenant Questions

We provide multiple ways to conveniently pay rent. Tenants have the option to pay either through our website, phone app, or at popular retailers such as Walmart, CVS, and Walgreens. After signing the lease, you’ll be provided with login information to our website and a “pay slip” to be used at the retailers previously mentioned.

Maintenance requests can be submitted through the Resident Center by downloading the appropriate phone app. Android (bit.ly/GooglePlayRC) or Apple (apple.co/34xAXj1).

If an emergency does not require 911 assistance, you should contact us using the numbers provided for support or assistance. We’ll evaluate the repairs needed, determine if it is in fact an emergency, and schedule the repairs accordingly.

Applicants are required to pass an income verification process that demonstrates their net income is at least 2.5 times the rental amount.

Here is our process.
1. You must view the inside of the property.
2. If you like it and want to move forward, we ask you to submit a free online application.
3. If your application is preapproved, we’ll have you do an online background check that costs $50.
4. If the background check returns with favorable results, you will then sign the lease/pay the full first month rent/deposit. (The second month is prorated).

We do self-showings. That means we have a lockbox at the front door of the home and you can tour it when it’s best for you. If you’d like to arrange a viewing, please text a picture of your driver’s license or ID to (318) 239-1119. Please include the property address in the text that you’d like to see. We’ll then text you the lockbox code. Remember to lock up and scramble the code before you leave. Message us when you arrive and leave.